Library Satisfaction Survey – 2021
The 2021 Library Customer Satisfaction Survey began on February 2 and will continue through February 15. The survey, which takes less than ten minutes to complete, is the primary instrument we use to hear from our users and improve our services. By taking the survey, you can tell us what you like and what you would like to see changed at the Library.
There are two different surveys, please choose a survey below according to your current status:
$$ You could win a $50 Amazon Gift Card* $$
After completing your survey, you will have a chance to enter in the drawing for one of three Amazon gift cards. The drawing will take place after the survey has closed by February 20, and the winner will be notified by email.
*Please note that prizes won by Regent University employees are subject to state and federal taxes.
Follow me on Facebook & Instagram for the latest info on what’s going on at the Library.
After more than five months of closure, the Library is thrilled to welcome Regent students back inside. To celebrate this long-awaited event, we are running followership drives on our Facebook and Instagram pages. At the end of the week, we will award five $25 Amazon gift cards.
How to Enter:
- The contest runs Monday, August 24 to Sunday, August 30.
- Like our new Facebook page and follow us on Instagram (the contest is also open to old members).
- On Monday through Friday, we will post a photo of our fearless mascot Robbie somewhere in the Library. Simply like the photo; Each like equals one raffle ticket in the drawing.
- The contest closes on Sunday, August 30 at midnight. Drawing for the five gift cards will take place on Monday, September 1.
- The contest is open to all currently enrolled Regent students.
- Winners must be following us on Facebook or Instagram (hopeful both!)
Good luck and please help spread the word about our contest!
After more than three months of watching its physical collection languishing on the shelves, the Library has launched a curbside pickup service to make more than 400,000 print books, DVDs, and other items available to current Regent students, faculty, and staff. The Access Services team has created a protocol for providing this service that minimizes person-to-person contact in order to keep everyone safe and ready to enjoy the grand reopening of the Library building in August.
Click here for information on hours of operation, policies, and the webform to request the items you wish to check out. As always, we are eager to hear your comments and suggestions for improving this new service. Click here to tell us what you think.
The Library faculty and staff are very happy to congratulate one of their own. Access Services Supervisor Christine Payne has been chosen as Regent’s Employee of the Month for May. Her commendation, compiled from comments by coworkers who nominated her, reads as follows:
“Known throughout the Library as a woman of exemplary dependability and dedication, Christine is able to share her love of the Lord and be a reflection of his character in all that she does. Her high level of integrity is bolstered by her good cheer and tirelessness in creating a consistent atmosphere of maximum efficiency and professionalism, especially in her other role as Night Supervisor for the Library Access Services.
Verifiably an excellent Jill-of-all-trades, Christine works tirelessly to train, mentor, and nurture student workers as they learn the many intricacies of the Resource Service Desk. In this position, her workers’ interactions with other library users have received multiple positive reviews thanks to her tutelage. Her attitude when tasked with a job to do shows that she will exceed anyone’s expectations through perseverance and hard work.
Away from the Circulation Desk, Christine has played an innovating role in creating and maintaining several social media campaigns, revamping the library registration forms for online use, and introducing the beloved library mascot, Robbie! Her clever thinking really shone through after she created a video of library staff and services available for distance learning, making sure no student was without their resources during this trying time. With our current environment as challenging as it is now, Christine has improvised, adapted, and overcome the adversity and effortlessly proved why she is deserving of such recognition.”
Christine, thank you for all you do to make the Library, both on-campus and online, a friendly, efficient, and innovative place for the Regent community.
Just a few of the scholarly publishers offering free content this semester
With hundreds of universities around the world now providing all instruction and services online, many scholarly publishers and database providers are offering free emergency access to thousands of online journals, monographs, textbooks, and streaming video.
Some of the publishers offering this temporary access include JSTOR, ProjectMuse, ProQuest, SAGE, Kanopy, and CENGAGE. The dates of free access vary with each vendor from the end of May to the end of June.
We encourage everyone to take advantage of these valuable trials, located on the Library’s campus closure support guide. Please note that this emergency content is not discoverable in Summon. While some vendors, such as JSTOR, are adding the additional content to our existing subscriptions, the best place to know what’s available and access it is through our guide.
While we cannot make any commitments regarding new subscriptions, the librarians will consider seriously all student and faculty opinions of these resources in our purchasing decisions. Please email your comments to firstname.lastname@example.org.