Tag Archives: Feedback Express

Feedback Express: Item Status in the Library Catalog

Written by Georgianne Bordner, University Librarian

When you look for a book or other item in the Library catalog, some of the most important information you’ll need to know is featured prominently just below the author, title, and publisher information: Location, Call number, and Status. Most Library users understand that the location and call number are needed in order to know where to look for the item, but many are confused by the status. We are often asked, “What does check shelf mean?”

The status check shelf simply means that the item is not currently checked out, so if you go to the shelf location indicated by the call number, you should find it there. When you are looking for an item that is available for your immediate use, this is the status that you hope to see.

If the status says Due with a date, this means that the item is currently checked out and is due on the date given. If you don’t need the item immediately, you can click the Request button above the record to fill out a form asking for the item to be held for you when it is returned.

Other statuses that you might see include Missing, Withdrawn, Lost and Paid, or Mending. Unfortunately, all of these indicate that the item is unavailable and will probably not become available in the near future.

In many cases, the Library owns several copies of the same book, indicated by separate lines showing the location, call number, and status of each copy. If one copy is unavailable, be sure to note the status of any other copies that may be on the shelf.

The Library catalog is full of useful information that will help you to find the resources you need. Don’t let confusion about the status keep you from finding the items you’re looking for!

Feedback Express — Where’s the full text?

Written by Sandra Yaegle, Head of Public Services

In the course of providing research assistance, the librarians are occasionally asked why full-text databases, such as Academic Search Complete and ATLA Religion, also return records with no full-text attached. A comment on the 2010 Customer Satisfaction Survey posed this question directly:

If the university doesn’t subscribe to a particular publication, why do articles from that publication come up when I search for topics in the database when the full-text is not available?

It is correct that when you search the databases you will encounter material that is not immediately available in full-text. This can occur for a variety of reasons. There may be publisher restrictions, or the library’s subscription may only provide a portion of the full-text. If you are searching for an article and the database returns only a record with no full-text, your next step should be to check the Full-Text Journal Finder. This great timesaving tool is a list of every publication that the Library has access to in full-text. It allows users to search journals, magazines, and newspapers by title. If the Library has the publication in hard copy or electronic form, the Full-Text Journal Finder links directly to it in the relevant database or page in the Library catalog.

If the Full-text Journal Finder indicates that we have no full-text access to a journal or issue you need, the Library’s Interlibrary Loan service can acquire most articles for you in PDF in under a week.

The Full-Text Journal Finder is a powerful resource that provides Regent researchers with the quickest access to full-text articles in the Library databases. Providing you allow a week for receipt, Interlibrary Loan can usually supply you with articles not available from our databases.

If you have a question or concern about the Library that you would like to see addressed in this space, please use our online comment form or contact Harold Henkel at harohen@regent.edu.